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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Wagner Cordeiro

August 20, 2026

5  out of  5
rating by Wagner Cordeiro
"Lucas took care of everything,
5 stars!"
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Orlando insurance team. "
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Carol Miranda

August 20, 2026

5  out of  5
rating by Carol Miranda
"We have been customers of Justin Bauknight - State Farm Insurance Agent for three years. We have always been so very appreciative of the amazing service we receive from Cristina Colon - the Office Manager. She is incredibly quick with her replies, well informed and extremely helpful. She is really an asset to the office!"
We responded:
"Thank you so much for the 5 stars, Carol! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Michi H

August 15, 2026

5  out of  5
rating by Michi H
"My local agent is awesome ! Always keeps in touch and ensures my policy is up to date and includes what I need. Mr. Bauknight, Medieros and their team always handle things with care; and take time to explain different policies available."
We responded:
"Hi Michi, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Justin Bauknight’s team.  Please reach out to us if any questions come up!  - Justin Bauknight’s Insurance Team "
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Russ B

August 12, 2026

5  out of  5
rating by Russ B
"Ask for Jose ! He is the man, super friendly/personable.. but more importantly knowledgeable and even more importantly he literally saved me 40% compared to tother quotes, and got me more coverage at the lesser price… like a good neighbor, Jose is there! Ask for Jose Melendez!!!"
We responded:
"Wow, thank you for the 5-star review, Russ! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
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Lucas Silveira

August 12, 2026

5  out of  5
rating by Lucas Silveira
"Lucas is an absolute standout professional. From the very beginning, he is thorough, incredibly responsive, and takes the time to explain everything clearly so you feel completely confident every step of the way so if you get the opportunity to work with him, you are in exceptional hands. I couldn't recommend him more highly!"
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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Janet Vazquez

August 12, 2026

5  out of  5
rating by Janet Vazquez
"We worked with Jose for our auto and RV insurance. He was friendly, efficient and very patient with all our questions. Because of him we switched insurance carriers after using one company for over 20 years. We look forward to working with him in the future!"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Orlando. "
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Fabia Lassance

August 11, 2026

5  out of  5
rating by Fabia Lassance
"I had an excellent experience working with Benjamin Challco for my car insurance. He was extremely professional, knowledgeable, patient, and attentive throughout the entire process. Je took the time to explain everything clearly, answered all of my questions, and helped me find the coverage that best suited my family’s needs.
Because of the trust and confidence Benjamin earned through his excellent service, I decided to also add my home insurance and a life insurance policy.
I highly recommend Benjamin to anyone looking for an insurance professional who truly cares about his clients and provides exceptional service. Thank you, Benjamin, for your patience, professionalism, and dedication.
All the best!"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Frances Jarvis

August 11, 2026

5  out of  5
rating by Frances Jarvis
"Ben was awesome! He took the time to answer all my questions and explain each coverage requirement to me. I was with Farmers for several years after they bought out METLife. At the end I am saving almost $700 every 6 months for coverage for me and my young son! It is so easy to get in the rot of having bills payroll deducted, but it was so worth taking the time to research my options. Thanks a bunch Ben!"
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Orlando insurance team. "
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Orc Clark

August 11, 2026

5  out of  5
rating by Orc Clark
"Ask for Jose. He saved me over 125$ a month and was no bs."
We responded:
"Thank you so much for your kind review, Orc!  If you need insurance assistance, we are just an email or call away! - Justin Bauknight, your State Farm Agent   "
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Sean Hall

August 3, 2026

5  out of  5
rating by Sean Hall
"Been a customer here for a long time and they have been but great in this office."
We responded:
"Thank you for the 5-star review, Sean! We’re proud to serve the Orlando community and truly appreciate your support. "
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dylan B

July 21, 2026

5  out of  5
rating by dylan B
"We were paying so much for insurance with our previous provider. Benjamin is so incredibly patient and helpful. He was able to help my family save and obtain great auto coverage. Ben is on your side and will get you a fair quote most competitors cannot match."
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Chad B

July 20, 2026

5  out of  5
rating by Chad B
"My 6 years of experience has been amazing. Had all sorts of situations come up and was able to get help right away. Every single agent is friendly, always take their time to fully understand my situation, looks for the best solution, and explains it thoroughly to me so that I feel confident about their help. Not to mention they always do their best to help me save where I can. Best insurance agency hands down!"
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Marcus Bieschke

July 15, 2026

5  out of  5
rating by Marcus Bieschke
"I'd give 7 stars if I could. For the years that I have worked with Jose, he has been professional, polite, detail-oriented, never too busy to connect, and always fights to get me the best price and coverage that my family has needed for auto and home. Very grateful for this team and their care of our family."
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ERIC ORBAEZ

July 10, 2026

5  out of  5
rating by ERIC ORBAEZ
"I've been with this office for a long time and I must say that the customer service provided by Lucas and José is excellent, and that there is good coordination between them to offer the best customer coverage."
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Daniela Agudelo

July 8, 2026

5  out of  5
rating by Daniela Agudelo
"José did an amazing job with helping me with my auto insurance here at State Farm. Very professional and super pleasant to work with. Thank you Jose"
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David Fernandez

July 8, 2026

5  out of  5
rating by David Fernandez
"Jose melendez walked me through every detail and step to win me back and get me the best rate with them, he answered all of my questions and made sure I felt comfortable with everything and gave me all the contact info I would need in the future if I had a problem, he really knew what he was doing and how to treat a customer."
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ANA MARIA PENA QUIROZ

July 2, 2026

5  out of  5
rating by ANA MARIA PENA QUIROZ
"Gracias por brindarme un precio excelente para el seguro de mis vehículos, especial reconocimiento para Benjamin quien se tomó el tiempo para explicarme los nuevos beneficios que tiene mi póliza de vehículo. Excelente atención al cliente 👍"
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Robert Brayfield

July 1, 2026

5  out of  5
rating by Robert Brayfield
"I had a great experience working with Jose at State Farm. He reached out to me after several years and let me know rates had dropped. He took the time to review my policies and ended up saving me $346 per month while also improving my coverage. Throughout the process, Jose was professional, courteous, and never made me feel pressured. I really appreciate him looking out for me, and I highly recommend giving him a call if you’re looking to save money without sacrificing coverage."
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Michael DiBattista

June 30, 2026

5  out of  5
rating by Michael DiBattista
"Jose has been a great help. He was clear, concise, and meaningful during the process and I am happy to have switched insurances"
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Deivo _Vzla

June 26, 2026

5  out of  5
rating by Deivo _Vzla
"Quiero agradecer a Benjamín por toda la ayuda que me brindó. La verdad, desde el primer momento fue muy atento, amable y siempre estuvo dispuesto a responder todas mis preguntas con mucha paciencia. Nunca me hizo sentir apurado y se aseguró de que entendiera todo.

Gracias a él pude bajar mi pago del seguro de $640 a $444, así que no puedo estar más agradecido. Se nota que le gusta ayudar a la gente y buscar la mejor opción para sus clientes. Personas así hacen la diferencia.

Lo recomiendo con los ojos cerrados. ¡Excelente servicio y una gran persona! ¡Gracias de verdad, Benjamín!"
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Julio Solis

June 26, 2026

5  out of  5
rating by Julio Solis
"A friend referred me to Benjamin, and he has already helped me save over $1,000 every six months! The customer service was top-notch and incredibly professional. He answered all of my questions and made the entire process simple and completely painless. Thank you, Benjamin, for such a great experience!"
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Guy Yarkoni

June 26, 2026

5  out of  5
rating by Guy Yarkoni
"Great experience working with Jose. He handles my auto insurance seamlessly, but what really sets his office apart is his dedication to navigating life and health policies. He takes the time to explain the details and ensures you have the right protection in place. A fantastic agent to have in your corner!"
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Lucas Gonzalez

June 24, 2026

5  out of  5
rating by Lucas Gonzalez
"Always a pleasure working with this office!
Taylor, Kathy, and CC never fail to be incredibly efficient and helpful!"
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Jordan Hogan

June 19, 2026

5  out of  5
rating by Jordan Hogan
"Thank you Ben for getting me a great deal on auto insurance. Amazing customer service and easy communication through text."
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Angelina Whalen

June 16, 2026

5  out of  5
rating by Angelina Whalen
"Christina was very kind and helpful in supporting me with a unique insurance quote and coverage request. She was very attentive to my inquiry and extremely quick in getting me a quote and proof of coverage."